Refund policy

Last updated 18 October 2026

We want you to pay only for a service you’re happy with.

Free trial

Starter and Pro start with a 14-day free trial. Cancel before it ends and you won’t be charged at all.

Your first payment

If you’re not happy, ask within 14 days of your first payment and we’ll refund it in full.

Renewals

Cancel any time to stop the next renewal. If a renewal went through by mistake (for example you meant to cancel), ask within 14 days and we’ll refund it, as long as Sudwire hasn’t written articles for you since.

Consumers in the EU and UK

If you’re a consumer, you may also have a legal right to cancel within 14 days of buying. That right is honoured in full.

How to ask

Email support@sudwire.com from your account’s address. Refunds are paid by Paddle, our merchant of record, to the card you paid with, usually within 5 to 10 working days.